Question 1

Do you take insurance?

Accepted Answer

No, Balanced by Xenia is a cash-pay practice and does not bill insurance directly. Superbills may be provided for potential out-of-network reimbursement.

Question 2

Can I use my HSA or FSA card?

Accepted Answer

Yes. Many patients use HSA or FSA funds for visits, lab work, and eligible supplements, depending on their plan.

Question 3

Are your visits virtual?

Accepted Answer

Yes. All appointments are conducted through secure telemedicine so women across Texas can receive care from home.

Question 4

How do appointments work?

Accepted Answer

Your journey begins with a comprehensive intake visit. After any needed labs, a follow-up appointment reviews results and your personalized treatment plan. Ongoing virtual follow-ups support your progress.

Question 5

Can you prescribe hormones or BHRT?

Accepted Answer

Yes. As a licensed Nurse Practitioner, Xenia can prescribe bioidentical hormone replacement therapy (BHRT) and other medications when appropriate.

Question 6

Do you order labs?

Accepted Answer

Yes. Both functional labs and conventional labs can be ordered, including hormone panels, thyroid testing, metabolic markers, micronutrients, inflammation labs, and GI testing.

Question 7

Who is a good fit to work with you?

Accepted Answer

Women in midlife experiencing hormonal, metabolic, or emotional changes who want personalized, root-cause care and are ready to actively participate in their healing process.

Question 8

Do you work with men?

Accepted Answer

This practice is intentionally focused on women in midlife and beyond. Male patients are not accepted at this time.

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